FAQ

常见问题

Frequently Asked Questions

准不准、怎么算、退款、隐私、合规 —— 我们全部如实回答。

Accuracy, methodology, refunds, privacy, compliance — answered honestly.

1. 企业命卦「准不准」?
1. How accurate is it?
我们不做「包准」承诺 —— 那既不诚实也违法。我们做的是:给出可量化的预测(融资窗口、现金流节点、扩张时机),到期如实复盘,并把应验率公开在应验榜上。命中与未命中都展示,数据不粉饰。这也是我们与「算命」最大的区别:可验证、可复盘、可改进。
We never promise "100% accuracy" — that would be dishonest and illegal. Instead we make quantifiable predictions (funding windows, cash-flow nodes, expansion timing), review them honestly at expiry, and publish the hit rate publicly in the Verification Ledger. Verified and unverified cases are both shown. This verifiability is what separates us from fortune telling.
2. 你们和算命有什么区别?
2. How is this different from fortune telling?
服务对象不同:我们服务企业而非个人;方法论不同:六爻量化算法 + 专利算法体系,输出结构化评分与可复盘预测;交付物不同:中英双语 PDF 报告与决策时机建议,而非口头吉凶。我们定位是「易经商业战略顾问」。
Different clients (businesses, not individuals), different method (quantified Liu Yao algorithms producing structured scores and reviewable predictions), different deliverables (bilingual PDF reports with timing advice, not verbal omens). We position as I-Ching business strategy consultants.
3. 需要提供哪些信息?
3. What information do you need?
企业名称(全称)、成立时间(年月日)。深度报告额外需要:创始人出生年月日时、注册时间等。所有信息仅用于分析,详见隐私政策。
Company full name and founding date. The Pro report also needs the founder's birth date/time and registration details. All data is used for analysis only — see our privacy policy.
4. 报告什么时候交付?
4. When will I receive my report?
入门报告:支付后 24 小时内自动生成并邮件发送。深度报告:因含人工审校,3–5 个工作日。定制顾问:预约后 1–2 个工作日内联系。
Basic Report: within 24 hours of payment. Pro Report: 3–5 business days (includes human review). Advisory: contact within 1–2 business days of booking.
5. 退款政策是什么?
5. What is the refund policy?
在线支付上线后:入门报告属数字商品,一经交付原则上不退款;深度报告未开始人工审校前可全额退款;定制顾问在首次会议 48 小时前可取消退款。详细条款见服务条款。
Once online payment launches: Basic Reports are digital goods delivered as-is; Pro Reports are fully refundable before human review begins; Advisory bookings can be canceled for a full refund up to 48 hours before the first session. See our Terms.
6. 这属于迷信吗?是否合规?
6. Is this superstition? Is it legal?
《易经》是中华传统哲学与文化,企业命卦定位为商业文化咨询与决策参考。我们明确声明:仅供娱乐与策略参考,不构成投资、财务、法律或医疗建议;不预测个人健康、生死、违法犯罪等事项;服务对象为企业决策者。详细免责声明见法律页。
The I Ching is traditional Chinese philosophy and culture. We position this as business culture consulting and decision reference, and state clearly: for entertainment and strategic reference only; not investment, financial, legal, or medical advice; we never address personal health, death, or illegal matters; we serve business decision-makers. Full disclaimer on the Legal page.
7. 我的信息会被泄露吗?
7. Will my data be shared?
不会。数据加密存储于海外服务器,仅用于生成报告与客户服务;应验榜案例均经脱敏与授权;我们不出售、不出租任何客户数据。详见隐私政策。
No. Data is encrypted and stored on overseas servers, used only to generate reports and provide service. Ledger cases are anonymized with consent. We never sell or rent customer data. See our Privacy Policy.
8. 支持哪些语言?
8. Which languages are supported?
中文与英文。报告为中英双语 PDF,网站支持一键切换。
Chinese and English. Reports are bilingual PDFs; the site toggles instantly.
9. 支持哪些支付方式?
9. Which payment methods?
上线后支持信用卡与 PayPal(通过 Gumroad/Stripe 国际通道),面向全球客户。
Credit cards and PayPal via Gumroad/Stripe international gateways, available worldwide.
10. 我是海外风水师/咨询公司,想用你们的系统?
10. I'm an overseas consultant — can I use your system?
可以。我们提供 API / 白标授权($9,999/年),你可以用自己的品牌出报告,并有代理分佣体系。欢迎通过顾问预约页留言洽谈。
Yes. We offer API / white-label licensing ($9,999/year) so you can issue reports under your own brand, plus an affiliate program. Contact us via the Advisory page.